POP Account

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POP Account Field Descriptions

Incoming POP3 Server: This is the name of the email server where your "bounce" email box resides. It can be a domain name such as "mail.boogietools.com" or an IP address in string form such as "127.0.0.1".


POP3 Server Port: By default, most POP email servers utilize port 110 to communicate. If required, you can change the port that the BounceStudio Bounce Service will use to connect to your incoming POP3 email Server.


Login: Enter the username for your "bounce" email box here.


Password: Enter the password for your "bounce" email box here.


From Address: This is the email address of the "bounce" email box. All of your email bounces are sent to this email address.


Reply-To Address: The "Reply-To" email address is the email address that is used when your email recipients hit "reply" to your messages. When they hit "reply", their email message is sent to the "Reply-To" email box. It's highly recommended that you have two POP email boxes for all of your opt-in email communications. One email box for all of your "bounces" to go too, and one email box for all of your "replies" to go too. Having 2 POP email boxes for all of your opt-in email communications will allow all of the "email bounces" to end up in one email box, and all of the "replies" to end up in a separate email box. Doing this will improve BounceStudio Enterprise performance tremendously because BounceStudio Enterprise won't have to parse all of your "non-bounce" replies.


Ignore Addresses: The "Ignore Addresses" field isn't used by BounceStudio Enterprise in all cases. Sometimes BounceStudio Enterprise knows that a message is a bounce, but for some reason the email address of the recipient isn't in the position that BounceStudio Enterprise is expecting it to be in. When this occurs, BounceStudio Enterprise does a deeper scan of the bounced message to find the proper recipient email address. BounceStudio Enterprise doesn't want to pass back the From, Reply-To, or the Ignore Addresses of the original sender by mistake, so it checks for these while calculating who the original recipient was. You do not need to re-enter your "From" and "Reply-To" email addresses here, but you may use this field for any other email addresses that may appear in your outbound messages.

You can enter several email addresses in this field if you need too. Just make sure you separate each email address with a PIPE character. For example:

support@acme.com|accounting@acme.com
The example above is made up of 2 email addresses. support@acme.com and accounting@acme.com.


VERP Prefix: This setting is typically left blank. If you're sending your email newsletter/campaigns using VERP, then you'll need to enter the VERP Prefix of your VERP addressing scheme here. Entering your VERP Prefix here will enable the #VERPEMAIL# BounceStudio Variable which can be used in your Database Action SQL Statement and/or your Http Push Action Web Url. For more information on VERP, click HERE.


Account Inactive: Selecting this option will disable the BounceStudio POP Account. The BounceStudio Bounce Service will not retrieve messages from an inactive POP account. After setting a BounceStudio POP account to inactive, a red X will be placed on the POP Account item in the TreeView Window (see below).




NOTE: When sending your outbound email messages, some email systems allow you to set a Return-Path email address that is different than the FROM: email address. The Return-Path is the actual email address that gets used in the "MAIL FROM" SMTP command during the SMTP session. In this case, all of your email bounces will be sent to the Return-Path email address. If you designed your outbound email system to work like this, then you'll want to put your Return-Path email address in the BounceStudio Enterprise POP Account "FROM" setting, and your FROM: email header value in the BounceStudio Enterprise POP Account "Reply-To" setting. When you use a Return-Path value that's different than the FROM: email header value, you're probably not going to need a Reply-To Email header value in your outbound message. But, if you do have a Reply-To email header value and a Return-Path that is different from the FROM: email header value, then you should put the Reply-To email header value in the BounceStudio Enterprise POP Account Ignore Addresses field.

Below is a sample SMTP session that shows a Return-Path setting that's different than the FROM: email header value. In this case, all of the email bounce messages will be sent to the handler@yourdomain.com email address, instead of the you@yourdomain.com email address.

helo boogie01
MAIL FROM: handler@yourdomain.com
250 <handler@yourdomain.com>... Sender ok
RCPT TO: Joe_Recipient@somedomain.com
250 Recipient <Joe_Recipient@somedomain.com> ok
DATA
From: you@yourdomain.com
Reply-To: your_reply_email@yourdomain.com
To: Joe_Recipient@somedomain.com
Subject: Hey dude!

This is the message Body!!!!  Testing.
.
250 SMTP Session Complete

If your SMTP sessions look similar to the one above, then your BounceStudio Enterprise POP Account settings could look like the following:

From Address:     handler@yourdomain.com
Reply-To Address: you@yourdomain.com
Ignore Addresses: your_reply_email@yourdomain.com